Privacy Policy

Last updated: 23 June 2026

1. INTRODUCTION

AfriLuckBet values the privacy and security of its customers and is committed to protecting all personal information collected through the use of our website, mobile platforms, products, and services.

This Privacy & Security Policy explains how AfriLuckBet collects, uses, stores, protects, and discloses customer information in accordance with applicable laws of the Republic of Ghana, including principles under the Data Protection Act, 2012 (Act 843).

2. INFORMATION WE COLLECT

AfriLuckBet may collect:

• Personal Information

• Account Information

• Technical Information

• Payment and transaction data

3. HOW WE USE CUSTOMER INFORMATION

Customer information may be used to:

• Create and manage customer accounts

• Verify identity and age

• Process deposits and withdrawals

• Prevent fraud and money laundering

• Improve website functionality

• Provide customer support

• Comply with legal obligations

AfriLuckBet does not sell customer personal information to third parties.

4. DATA SECURITY

AfriLuckBet implements security measures including:

• SSL encryption

• Secure payment gateways

• Firewall protection

• Fraud detection systems

• Access control procedures

Customers are responsible for maintaining the confidentiality of their account credentials.

5. COOKIES POLICY

AfriLuckBet uses cookies to:

• Improve website performance

• Remember customer preferences

• Analyze website traffic

• Support security and fraud prevention

6. DATA RETENTION

Customer information shall only be retained as long as necessary for legal, regulatory, and operational purposes.

7. SHARING OF INFORMATION

Customer information may be shared with:

• Payment providers

• Regulatory authorities

• Fraud prevention agencies

• Technology providers

• Law enforcement where legally required

8. CUSTOMER RIGHTS

Customers may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of personal data where legally permitted

• Withdrawal from marketing communications

9. ACCOUNT SECURITY RESPONSIBILITIES

Customers are responsible for:

• Keeping passwords confidential

• Using strong passwords

• Reporting suspicious activity immediate

10. FRAUD PREVENTION & AML

AfriLuckBet actively monitors accounts and transactions to prevent:

• Fraud

• Identity theft

• Bonus abuse

• Money laundering

• Suspicious betting activity

11. MINORS

AfriLuckBet services are strictly intended for persons aged 18 years and above.

12. POLICY CHANGES

AfriLuckBet reserves the right to update this Privacy & Security Policy at any time.